Terms & Conditions

CONDITIONS OF USE

Decor Emporium provide our products and services to you subject to the following conditions. If you make a purchase from our website or in person you accept these conditions. Please read them carefully and have a great day. 

Unless otherwise stated; products provided by Decor Emporium are for decorating purposes and adult (over 18 years of age) supervision should always be provided everywhere children are present.

Unless otherwise stated items for sale are NOT toys. NOT suitable for cooking with and NOT intended for any other purpose besides that listed in description. 

Items with small parts/components/removable covers/zips/pom poms/embellishments of any kind/hanging items/heavy items/fabric items/candles/breakable items/beads etc. need to be kept away from children and adult (over 18years of age) discretion needs to be applied. 

All packaging items pose a suffocation hazard, please keep away from children.

Refunds/Exchanges

I will provide as much support as I can to resolve any issue arising from a purchase through my online store/pop-up shop. I ultimately want you to be HAPPY, so please email me at info@decoremporium.com.au before turning to reviews/social media etc. Let me know what the problem is and I will do all within my power to find a agreeable solution.

Here is the legal jargon though...

Please read our product descriptions fully and make your selection carefully. In accordance with Consumer Law, Decor Emporium do not offer a refund for change of mind, incorrect colour or choice.

Decor Emporium will offer an exchange providing product purchased is returned within 14 days from receipt of item.

Purchased item is to be returned to Decor Emporium in original condition and at buyers expense for return shipping. 

We offer the highest quality products and all items are inspected prior to leaving the store. Decor Emporium is not responsible for items arriving broken, every endeavour is taken to pack and send as securely as is available. 

Decor Emporium will provide an exchange/refund if: 

  • The product is faulty or is damaged upon arrival to the customer (Australia). And is returned to Decor Emporium within 14 days of customer receiving item.

Decor emporium reserves the right not to offer an exchange where the item fault/damage is a result of misuse or neglect.

Prior to returning your purchase together with supporting evidence (provide photo of damaged item prior to taking out of box), please email info@decoremporium.com.au to make us aware of your 'Reason for Return' and to obtain the return address for the item.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 

 Any questions or enquiries regarding refunds and exchanges, please email info@decoremporium.com.au  

Revisions

Decor Emporium may revise these Terms & Conditons or the Terms of Purchase below at any time in its absolute discretion by posting revised terms, and these revisions will be effective immediately. If any of the terms are found to be unenforceable, you agree that the remainder of the Terms of Use and the Terms of Purchase remain in full force and effect.

Liability

Decor Emporium provides this website and its contents on an "as is" basis, and makes no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. Decor Emporium will not be liable in contract, tort (including negligence) or otherwise to you for any direct, special, indirect or consequential loss or damage (including loss of profits or loss of data) arising out of or in connection with this website.

Orders

You place an order with Decor Emporium by selecting products and pressing the "checkout" button on the checkout page. Decor Emporium reserves the right to accept or reject an order for any reason including without limitation, unavailability of product, an error in the price, image or the product description, or error in your order. Orders are deemed received by Decor Emporium at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by Decor Emporium upon Decor Emporium acknowledging such order or failing to reject such order within 14 days.

We only accept orders from Australia (QLD,NSW,VIC,ACT,NT,WA,SA,TAS).

Product Availability

Decor Emporium uses its best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. However you acknowledge that in some cases this is not possible and Decor Emporium may need to reject an order you have placed for a product where Decor Emporium establishes that it is actually unavailable for delivery. In such cases Decor Emporium will refund in full all amounts you paid in respect of such unavailable product. Decor Emporium cannot provide rain checks for products ordered online, and where permitted by law reserves the right to limit the sale of products to reasonable or normal household quantities.

 Payment

You must pay for your products purchased on this website at the time of placing an order. We accept major credit cards Mastercard and Visa as well as offer AfterPay.

COPYRIGHT

All content included on the Decor Emporium website, Facebook Page and Instagram, is the property of Decor Emporium or its content suppliers and protected by international copyright laws. Use of any content without prior permission is prohibited. 

Decor Emporium is delighted for you to share images and posts however credit must be given and links to relevant pages must be included so as the people you're sharing us with can find us!

If you are unsure about any of the aforementioned conditions, please email me at info@decoremporium.com.au, I am here to assist you.